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+ eVenturing, Head of Design +

Eight designers, a full roster, one standard

I am responsible for the standard, the process and the people, not the pixels on a particular listing. It is the least portfolio shaped work I do. Set a bar that holds across dozens of brands, then build the system that keeps it there when I am not in the review.

+ The remit +

Holding one standard as the roster scaled past 300 brands

eVenturing scaled fast, and creative there is judged on performance as much as on craft. The problem worth solving was holding a single standard while the roster kept growing, across a team split between the London office and offshore designers, with new brands able to join in any given week.

Staying small and agile turned out to be the advantage rather than the constraint. The model rests on training designers to use current tooling properly, AI assisted production included, and on treating designer time as a cost that has to earn itself back. Around that sits a repeatable process every brand moves through: a written definition of done, briefing templates the strategists use, a review cadence, and resourcing built on what the function can actually deliver.

The client side runs alongside the production side. Consulting hundreds of D2C brands on their creative and brand goals, and on what actually performs in the category they sell into, has meant working with Lo Bros, Zooki, incognito, Charles Tyrwhitt and Diary of a CEO among many others. eVenturing also held a partnership with Dragons' Den, so that work included creative consultation for brands appearing on the show.

Company
eVenturing, an Amazon agency
Role
Head of Design
Team
Three designers and creative strategists in the London office, five remote designers offshore
Scope
A consistent design service for over 300 brands selling on the Amazon marketplace, packaging through to listing, A+ and ad creative
Services
Brand and packaging, photography and 3D rendering, Amazon listing and A+ content, video, ad creative, A/B testing, AI assisted production
Brands
Lo Bros, Zooki, incognito, Charles Tyrwhitt, Diary of a CEO, and hundreds of other D2C brands
Partnership
Creative consultation for brands appearing on Dragons' Den, through eVenturing's partnership with the show
Results
Conversion up 30% on average across 18 incognito listings. OxiPro BP2 monthly revenue from just over £15,000 to more than £45,000.
A few of the brands
+ The team +

What I own

The standard
The process
The people
Capacity model
Tooling
New business pitching
+ How work moves +

It starts in the sales call and never really finishes

The first three steps happen once per brand. The last three run for as long as the account does.

Once, at the start
01
In the sales call
I am in the sales meeting, not listening in. I set out the big picture creative outlook for the brand and pitch the optimisation content we will make, so the creative argument is made before the contract rather than inherited through a handover note.
→
02
Brand analysis and consultation
We take the brand apart with them and agree the big picture roadmap: what the goals are, and how creative is going to get them there.
→
03
The brief
A creative strategist turns that roadmap into a brief. Production is distributed, so the brief is the only thing that travels and it has to carry the thinking.
Then this runs continuously
04
Content creation
The strategist and the remote designers build the content stream together, so output is a steady supply rather than a one off batch that ages on the listing.
→
05
Feedback and testing
Live on the listing, then tested. The number that comes back is what settles the argument, not whoever is most confident in the review.
→
06
Optimise, then review the optimisation
What performs gets pushed harder, what does not gets rebuilt, and the result goes straight back into the next round of content.
+ Selected work, 01 +

Charles Tyrwhitt

Shirting brand launching on Amazon. A heritage catalogue with hundreds of variants in collar, cut and cloth, landing on a platform where every one of them needs its own gallery.

We built a content system rather than a one off set of listings. AI and programmatic design generated listing assets at catalogue scale, so a new product could go live quickly and creative could be tested rather than guessed at. That system carried the launch onto the platform, and it keeps working after it.

What sits alongside is around 5% of what the system has produced for the brand. Six assets per product, every one built the same way as the rest of the catalogue.

Problem
Catalogue scale. Hand building every listing was never going to meet the launch date.
Results
An agile content system that is easy to manage and allows for dynamic AB testing.
+ Selected work, 02 +

incognito, conversion up 30% across 18 listings

Ethical insect repellent brand with 18 products, and a relationship that has run continuously since. It started by aligning the full ecommerce range with the brand's summer campaign so Amazon and D2C told the same story going into peak season. It did not stop at listings.

We deployed upselling and cross selling across the range, tested ad creative, ran A/B tests, produced 3D renders where photography could not do the job, and delivered EU compliant product packaging. We also formalised their in house creative team, putting a real design process and design reviews in place, supported by a Figma based content system that gave the client live visibility and one place to give feedback.

Hugo has consistently gone above and beyond to create the right assets for incognito. His support across our new imagery, premium A+ content and 3D renders has been invaluable.
Kim Wiseman, Brand manager, incognito
+ Selected work, 03 +

OxiPro, £15k to £45k a month on one product

UK medical device brand. We acted as their in house creative agency, owning the visual output end to end across packaging, photography, 3D rendering and video, then testing hard on the listings themselves.

Monthly revenue on the BP2 blood pressure monitor went from just over £15,000 to more than £45,000, and conversion improved on every product detail page, by between 40% and over 300%. Medical devices are a category where the claims are regulated and the buyer is anxious, so the creative has to do the reassuring without overstating anything.

The main image is the one asset every shopper sees, and on most brands it is chosen by whoever argues hardest in the room. Here it was chosen by experiment. Each candidate ran live against the incumbent as a managed split test, and the winner was the one that moved conversion and revenue.

The main image, decided by test
Test 01 · Oximeter main image
Run live for one month
A
Pack shot, no endorsement
B
Pack shot with award endorsement
Conversion rate
+5.2%
1.74% to 1.83%
Sales
+£1,560
£30,662 to £32,222
Test 02 · BP2 blood pressure monitor
Run live for one month
A
Front on, cuff behind
B
Angled, cuff wrapped, app in view
Conversion rate
+17.7%
0.43% to 0.506%
Sales
+£2,166
£11,429 to £13,594
Same test, seven day read
Oximeter · 7 days
Conversion rate
+3.1%
Sales
+£581
+ Other stories +

Other brands, other problems

+ Get in touch +

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